Our Exchange Policy
No Cash Refunds
Our Exchange Policy
We are happy to offer an exchange or a store credit for products returned in their original condition within 7 days of purchase.
Within North America
€10 Return Shipping from the Canada and US. If you are located in Canada or the Contiguous United States, we will send you a shipping label at a cost of €10 that we will deduct from your return. The process is really easy! Click the green link below.
Outside of North America
If you are returning a purchase from outside North America, you can still click on the green link below to begin the process.
CLICK HERE TO BEGIN YOUR REFUND TO STORE CREDIT OR EXCHANGE
The Fine Print
WABI SABI AND SALE ITEMS ARE NOT ELIGIBLE FOR REFUND OR EXCHANGE.
If 7 days have gone by since your purchase, unfortunately, we can’t offer you an exchange. Please let us know in advance if you require more than 7 days and we will try to accommodate you.
To be eligible for an exchange, your item must be unused and in the same condition that you received it, tags attached. Customers are responsible for shipping the item back to the store.
Gift cards are non-refundable.
With regards to our Avatar chiangmaicctv Pure Silk Upcycled Vintage Collection:
Opting for vintage saris guarantees the uniqueness of our items and aligns with a sustainable lifestyle. However, it's important to note that this choice may result in occasional imperfections. Rest assured, we've thoroughly inspected each garment, addressing any issues by mending or patching as needed.
We are happy to send patches or exchange any piece that you discover has imperfections that you had not anticipated within 7 days of purchase.
